Refund policy

I have a 6-day return policy, which means you have 6 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, not broken, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact me at adriennetiller@gmail.com. If your return is accepted, I will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted.

You can always contact me for any return question at adriennetiller@gmail.com.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you received the wrong item, so that I can evaluate the issue and make it right.

Exceptions / non-returnable items
Custom products (such as special orders or personalized items) are non-returnable.  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, I cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you receive what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.